A practical online sales training program, exclusively for NAFES Members. Run by Chris Muir over two half-days to sharpen how you and your team sell.
Sales Course
Upcoming Course Dates
February 2027
15th & 16th
May 2027
17th & 18th
Course Details
Course Program
Day 1
Today is all about relationships.
- Mood Wheel: 5 words that describe how you feel right now
- What is Selling? (Braveheart exercise)
- The Modern Sales Process vs The Modern Buying Process
- What the new world means for sellers
- Impact of an Inbound Oriented Market
- Creating your Personal Brand
- Communicating Effectively, Easily and Honestly to Build Trust
- Effective Questioning
- The Art of Active Listening
Day 2
- Emotional Intelligence (EQ) vs IQ
- DISC Personality Profiling
- Creating a Customer Focused Value Proposition
- Dealing with Objections
- Practical exercise using DISC, EQ, Value Proposition, Active Listening and open-ended questions, worked through with real-life examples
- Mood Wheel No. 2
- What have we learnt
Ready to enrol?
If you or your team would like to enrol, please email [email protected].